Reference

Open sip33 Privacy Policy Clearly

Live Dealer Lobby, Aviator, Football Betting and Royal Fishing create account, wallet and device records; our Privacy Policy explains how we use those records when you open your…

DANA data useOVO wallet privacyGoPay account recordsQRIS scan handlingJakarta access checks

Browse lobby Read FAQ

Check How Your Data Is Used

sip33 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account privacy starts with the records needed to run a real-money wallet and protect access. We collect the details you enter during account creation, the phone or email used for sign-in, wallet references from DANA, OVO, GoPay and QRIS, device signals from your browser, and

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activity records from lobby areas such as Live Dealer Lobby or Football Betting. We use this data to process funding, match wallet names, detect unusual sign-in attempts, answer support requests, and keep audit trails for transactions. We do not sell your account data. Access to some
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features depends on local law, and we apply the same privacy steps whether you open the lobby from Jakarta on mobile web or return from a laptop later.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Ask Us About Privacy Requests

A privacy question should not leave you guessing which channel to use. We route data access, correction and deletion requests through account support so the agent can confirm your account step before discussing private records. Use the same name and phone number you used at sign-up, then describe the record you want us to check, such as a QRIS scan, a GoPay funding attempt, or a device sign-in.

Team online

Live chat

Open Account > Help > Privacy from mobile web and send your request in live chat. We are staffed 10:00-02:00 WIB, and the agent checks your account step before discussing records.

WhatsApp support

Use the WhatsApp button inside the account area for privacy follow-up when you cannot stay in chat. We may ask for your username and masked wallet reference, not your full wallet PIN.

Email form

Choose Account > Help > Contact Form and select Privacy Request if you need a written reply. We answer in order and keep the message linked to your account record.

ACCOUNT CARE

Control Account Records With Care

Privacy controls work better when you know what we store and why. We separate sign-in data, wallet records, game-session logs and support messages so a request can be…

Account profile

Your profile holds the username, contact detail and sign-up step used to identify you.

Wallet privacy

DANA, OVO, GoPay and QRIS records are kept as transaction references, status logs and masked account details.

Device signals

Mobile web and laptop access create browser, IP and device-type signals.

Cookie choices

Cookies remember session status, language display and lobby preferences, including whether you returned to Aviator or Live Dealer Lobby.

Retention window

We keep wallet, support and session records only as long as needed for account service, transaction checks, security review and…

Change requests

If your phone number, email or wallet name changes, contact support before using a new payment rail.

Browse Privacy Questions Before You Join

These privacy answers focus on account data, wallet records, device behaviour and support contact. They are written for the way you actually use the site: opening an account, signing in on mobile web, funding through Indonesian payment rails, and asking us to correct or remove records. If your question involves access to a feature, our answer applies where local law permits.

We collect the details needed to create and secure your account, such as username, contact detail, sign-in record and device signal. Wallet data is added only when you use DANA, OVO, GoPay or QRIS.

We keep masked wallet references, payment status and timing so we can match funding, confirm withdrawals and answer disputes. We do not ask for your wallet PIN or store private banking passwords.

Yes. Open Account > Help > Privacy and tell us which field needs correction, such as phone number, email or wallet name. We verify the request against your current account before changing records.

Cookies keep you signed in, remember display choices and help us understand session flow between lobby areas. You can clear them in your browser settings, but you may need to sign in again.

Only support and account-security staff who need the case can view your request. We keep the message tied to your account record and avoid sharing wallet details beyond what the case requires.

We keep records for account service, transaction checks, security monitoring and legal needs. When records are no longer needed, we remove them or anonymise them so they no longer identify you.

Contact live chat between 10:00-02:00 WIB or use WhatsApp from the account area. Tell us the time, device and city if you know them, and we will check the session record.

Open sip33 Privacy Policy Clearly

Ask Us About Privacy Requests

Live chat

WhatsApp support

Email form

Control Account Records With Care

Account profile

Wallet privacy

Device signals

Cookie choices

Retention window

Change requests

Browse Privacy Questions Before You Join

01 What personal data do you collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask sip33 to correct my account data?

04 How do cookies affect my privacy on mobile web?

05 Who can see my privacy request inside support?

06 How long do you keep my transaction and session records?

07 What should I do if I notice an unknown sign-in?

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